EFT Payments
The codes below apply to credit cards only. The card-issuing bank makes declines. Rarely does the payment processor send back declines. The PropertyBos...
Tue, 2 Jul, 2024 at 12:49 PM
ACH (Automated Clearing House) Reversals occur when a payer's bank reverses a payment. The payment processor does NOT initiate the reversal, and it only...
Wed, 15 May, 2024 at 5:54 PM
Please use these instructions to identify payment errors and reverse/delete payments. The attached instructions include information and screenshots on how t...
Mon, 1 Jul, 2024 at 4:50 PM
TABLE OF CONTENTS What is a chargeback? What is the chargeback process? Handling Chargebacks in PropertyBoss What is a chargeback? A chargeback oc...
Mon, 3 Mar, 2025 at 3:58 PM
Reviewing Scheduled Payment Details in Property Boss Go to the resident’s Lease Notebook. Click on the Tenants/Contacts tab on the right side of the scr...
Fri, 18 Oct, 2024 at 4:25 PM