Frequently Asked Questions (FAQs)
I can barely read PropertyBoss on my screen! How do I make it bigger? Please see the attached instructions to adjust the font size of PropertyBoss.
Mon, 7 Aug, 2023 at 7:37 PM
To view your Portal Service Fee Message, users with the correct permission settings can go to: Go to Setup Preferences > Choose an E-Payment Account>...
Thu, 18 Apr, 2024 at 8:24 AM
If PropertyBoss is not responding to your data entry, keyboard strokes, or general typing, please take the following steps: Minimize the Propertyoss windo...
Mon, 12 Aug, 2024 at 12:09 PM
Lease details, such as lease start and end dates, can be added to your Work Orders list to help define and identify work orders quickly. Follow the instruct...
Mon, 9 Sep, 2024 at 4:53 PM
Your late fee policy can be displayed on your Portal to remind tenants/residents of the late fee policy and fees. Customize your message using the instructi...
Mon, 9 Sep, 2024 at 5:14 PM
What is a chargeback? Go to this article for more information: The Chargeback Process
Fri, 18 Oct, 2024 at 3:09 PM
If you need to change or update information that appears at the top of every PropertyBoss report, follow these instructions. To change the content - su...
Thu, 3 Oct, 2024 at 9:44 AM
TABLE OF CONTENTS Training FAQs Does PropertyBoss offer one-on-one, in-person and/or virtual training classes? Connection/Login FAQs Why do I receive...
Fri, 8 Nov, 2024 at 3:00 PM
QUICK FIND What is a redirect link? Why do I have to update my portal links? Where can I find my link(s)? How do I update the links on my website? How...
Thu, 7 Nov, 2024 at 3:58 PM