Frequently Asked Questions & Quick Help

Quick answers and troubleshooting guidance for some of the most common questions PropertyBoss users encounter.

Why does PropertyBoss keep disconnecting?
If PropertyBoss disconnects unexpectedly, the issue is often related to the connection between your workstation and the PropertyBoss environment rather tha...
Fri, 30 Oct, 2026 at 3:54 PM
Why does my screen resize or flash when I minimize/move it?
This FAQ explains why PropertyBoss may briefly resize or flash when returning to the program from the taskbar after it has been minimized. Why does Prop...
Fri, 30 Oct, 2026 at 3:53 PM
I can't type in PropertyBoss!
If PropertyBoss is not responding to your data entry, keyboard strokes, or general typing, please take the following steps: Minimize the Propertyoss windo...
Fri, 30 Oct, 2026 at 4:10 PM
How do I find or update my portal links?
QUICK FIND What is a portal link?  What is an ACCOUNT and dbKEY? Where do I find my ACCOUNT and dbKEY(s)?  Where can I find my link(s)? What are the ...
Fri, 30 Oct, 2026 at 4:08 PM
How do I make the font or screen size larger?
I can barely read PropertyBoss on my screen! How do I make it bigger?  Please see the attached instructions to adjust the font size of PropertyBoss.
Fri, 30 Oct, 2026 at 3:55 PM
Most *FAQs*
TABLE OF CONTENTS Training FAQs Does PropertyBoss offer one-on-one, in-person and/or virtual training classes? Connection/Login FAQs Why do I receive...
Thu, 6 Mar, 2025 at 4:30 PM