Text Messaging Compliance & Best Practices
Easy to understand guidance for using PropertyBoss text messaging responsibly, including consent, opt outs, message content, and texting best practices.
Overview Text messaging is a convenient way to communicate. However, business texting is different from texting someone from your personal phone. Messa...
Mon, 2 Nov, 2026 at 9:43 AM
Overview Before sending text messages through PropertyBoss, make sure the recipient has agreed to receive them. This agreement is generally referred to as ...
Mon, 2 Nov, 2026 at 9:44 AM
Overview People who receive business text messages must have a way to stop receiving messages. This is commonly called an opt out or revocation of consent....
Mon, 2 Nov, 2026 at 9:44 AM
Overview PropertyBoss texting can be used for many types of communication with residents and other contacts, as long as the recipient has provided the appr...
Mon, 2 Nov, 2026 at 9:52 AM
Overview Not every message you send through PropertyBoss is considered marketing. Many everyday property management communications provide information abou...
Mon, 2 Nov, 2026 at 10:00 AM
Overview Text messaging is convenient, but it is not appropriate for every type of communication. Some content is prohibited by law, wireless carrier requi...
Mon, 2 Nov, 2026 at 10:59 AM
Overview Using text messaging responsibly is a shared process. PropertyBoss provides the tools that manage consent and notification preferences, your organ...
Mon, 2 Nov, 2026 at 10:59 AM
TABLE OF CONTENTS Consent and Preferences If someone gives us their phone number, can we text them? Do we have to create our own texting consent form? ...
Mon, 2 Nov, 2026 at 10:45 AM
Overview Text messaging requirements come from several sources, including federal regulations, wireless industry standards, carrier requirements, and Twili...
Mon, 2 Nov, 2026 at 11:10 AM