Setting up a new E‑Payment account allows your business to process ACH and credit card payments through PropertyBoss. To ensure a smooth approval process, accurate information and specific documentation are required. This guide outlines what is needed, why it is required, who should complete the application, and common issues that can delay approval.


Access the Application here: New Vantage Application

TABLE OF CONTENTS

What Is Required

1. Business and Owner Information

The following information must be provided during the application:

  • Legal Business Name (must match IRS records exactly)
  • DBA (Doing Business As), if applicable
  • Legal Business Address
  • Tax ID (EIN or SSN)
  • Ownership information for any individual with 25% or more ownership


Purpose: This information is used to verify your business with underwriting and ensure compliance with financial regulations. It confirms that the account is being created under the correct legal entity.


2. Bank Account Verification (Finicity Required)

You will be required to complete:

  • Finicity Bank Verification (required)


Additional documentation (if requested):

  • Bank Verification Letter
  • Voided Check


Purpose: Bank verification confirms that the account receiving deposits belongs to your business and prevents unauthorized changes. Finicity is the primary method used to securely verify your banking information. Additional documentation may be requested if there are discrepancies or verification issues.


3. Supporting Documentation

The following documentation is required:

  • Government-issued ID for the authorized signer
  • SS‑4 (EIN confirmation letter for the company)

Additional documentation may include:

  • Property Management Agreement (if applicable)


Secure Upload Link: https://inhabit.sendsafely.com/u/care@propertyboss.com



Purpose: These documents confirm the identity of the authorized signer and verify the company’s tax identification details directly with IRS records. This ensures the individual completing the application has authority to act on behalf of the business.


4. E‑Payment Application

Once you have submitted your original application, you will receive:

  • A secure application link
  • A Finicity verification link

Important: The application must be completed in one sitting. If the session times out, the process may need to be restarted.


Who Should Complete the Application

The application must be completed by:

  • The business owner
  • An authorized signer on the bank account

The following should not complete the application unless listed as an owner or signer:

  • Administrative staff
  • Leasing agents
  • Property managers

Reason: The individual completing the application is legally authorizing the business to process payments. Incorrect or unauthorized submissions will delay approval.


Common Mistakes and Roadblocks


EIN Mismatch

The EIN provided does not match IRS records or the business name entered.

How to avoid: Ensure the EIN and business name match exactly as shown on the SS‑4. Do not use abbreviations or alternate naming formats.


Address Mismatch

The legal business address does not match the address on file with the IRS or the bank.

How to avoid: Use the official legal business address and ensure it matches across all documents and the application.


Missing or Incomplete Documentation

Required documents are not submitted, or forms are incomplete.

How to avoid: Complete all fields and submit all requested documents together. Ensure all files are clear and legible.


Bank Verification Issues

Finicity is not completed, or banking credentials are incorrect.

How to avoid: Complete the Finicity process in one session using accurate online banking credentials. Ensure the bank account matches the business entity.


Unauthorized Signer

The application is completed by someone not listed as an owner or authorized signer.

How to avoid: Ensure the authorized signer completes the application and is listed on both the business records and bank account.


Application Timeout

The application is not completed in one session and expires.

How to avoid: Have all required information and documents ready before starting the application and complete it without interruption.


Tips for a Faster Approval

  • Verify that the business name, EIN, and address match across all documents
  • Complete Finicity immediately after receiving the link
  • Upload all required documentation at the same time
  • Ensure the authorized signer completes the application
  • Respond promptly to any follow-up requests


What Happens Next

After submission:

  1. Your application is reviewed by underwriting
  2. Additional information may be requested if needed
  3. Once approved:
    1. The E‑Payment account is activated
    2. Confirmation and next steps are provided


Quick Checklist

Before submitting, confirm the following:

  • Business name matches the SS‑4
  • EIN is correct
  • Legal address is consistent across all documents
  • Finicity has been completed
  • Authorized signer completed the application
  • ID for authorized signer is provided
  • SS‑4 is provided