The E-Payment module allows you to collect electronic payments from residents, applicants, and third-party owners through Vantage. PropertyBoss can also create NACHA files for electronically paying third-party owners through your company’s bank. E-Payment settings can be used to manage accepted payment methods, service fees, portal payment options, recurring payments, payment schedules, and how long former residents can continue making payments after a lease ends.
Everything E-Payments Webinar
Learn how to set up, configure, process, monitor, and troubleshoot electronic payments in PropertyBoss. Topics include:
- Establishing a new Vantage merchant account
- Adding accounts and requesting bank changes
- Configuring E-Payment accounts in PropertyBoss
- Managing payment methods, service fees, and portal settings
- Understanding how portal payments enter PropertyBoss
- Taking ACH and card payments by phone or in person
- Troubleshooting and retrying payment errors
- Monitoring pending and approved deposits
- Handling payment reversals and refunds
- Processing payments received from third-party owners
- Setting up NACHA for third-party owner payments
- Creating and uploading owner payment files to your bank
Click here to watch the Everything E-Payments Webinar.
Recorded: October 22, 2026
Download the Everything E-Payments Guide
Prefer written instructions or need a reference while processing electronic payments in PropertyBoss? Download the Everything E-Payments Guide attached to this article for account setup requirements, configuration instructions, payment workflows, troubleshooting guidance, refund and reversal precautions, deposit monitoring, NACHA instructions, important reminders, and quick reference information.