How to Generate Portal Links and Locate Your ACCT_DBKEY

Each PropertyBoss domain (database) has its own set of portal links used by residents, owners, maintenance technicians, and the public.

PropertyBoss must initially set up your portals. However, once portals are enabled, you can generate your portal links using your Domain DB Key (ACCT_DBKEY).

IMPORTANT: Portal links are split by DOMAIN / DATABASE, not by accounting file.

  • 1 domain = 1 set of portal links
  • 2 domains = 2 different sets of portal links
  • If you have one domain with multiple accounting files, you still have one portal link per portal type


Portal Link Templates

Replace ACCT_DBKEY in the links below with your Domain DB Key.

Available Portal Links

Listings Portal: Used to advertise available property listings
https://list_ACCT_DBKEY.propertyboss.net

MaintTech Portal: Used by maintenance technicians
https://mtt_ACCT_DBKEY.propertyboss.net

Third‑Party Owners Portal: Used by third‑party owners to view property information/reports
https://own_ACCT_DBKEY.propertyboss.net

Direct Payment Portal: Used for collecting one‑time payments without logging into the Resident Portal
https://pay_ACCT_DBKEY.propertyboss.net

Tenant / Prospect Portal (Resident/Member): Used by tenants, prospects, and members of HOA communities
https://res_ACCT_DBKEY.propertyboss.net


How Do I Locate My ACCT_DBKEY?

Follow the steps below to find your Domain DB Key, which replaces ACCT_DBKEY in the portal links above.

Steps

Log in to PropertyBoss Online - https://online.propertyboss.net 

  1. Launch PropertyBoss 
  2. In the top‑left corner, click Help
  3. Select About PropertyBoss
  4. A window will open displaying:
    1. Account Number
    2. Domain DB Key


Important Notes

  • The Domain DB Key replaces ACCT_DBKEY in all portal links
  • Each domain has one unique DB Key and one set of portal links


Example: Creating Your ACCT_DBKEY

If the Account Number is PBI000 and the Domain DB Key is 252535. The full ACCT_DBKEY would be: PBI000_252535

Plug the ACCT_DBKEY into the portal links like this:

(Repeat for all portal types as needed)