TABLE OF CONTENTS


PropertyBoss Hosted Environment

This section outlines the minimum requirements for supported access to PropertyBoss in the Hosted environment. The Hosted environment refers to PropertyBoss-owned and operated online servers that clients use to access the PropertyBoss application.

 

Client System Requirements

To ensure the best experience when accessing PropertyBoss in the Hosted environment, all workstations should meet or exceed the following requirements.


Supported Operating System

  • Windows 11
  • 64-bit Requirement: All computers accessing PropertyBoss must use a 64-bit version of Windows. 32-bit operating systems are not supported.

Processor

  • Dual Core processor, 2.0 GHz or higher


Memory (RAM)

  • Minimum: 8 GB RAM
  • Recommended: 16 GB RAM or more


Storage

  • Minimum: 2 GB of available disk space for application installation and updates


Internet Connection

  • Reliable broadband internet connection
  • Stable connection required to maintain access to the hosted environment
  • Wired connection recommended when available


Display Requirements

  • Minimum screen resolution: 1920 × 1080
  • Higher resolutions are supported


Software Requirements

  • Ability to install and run the PropertyBoss Hosted RDP Client
  • Current version of Microsoft Edge, Google Chrome, or another modern web browser
    1. Recommended Browser: Google Chrome
  • Antivirus and security software must permit access to PropertyBoss services


Network Requirements

Your organization's network must allow secure outbound connections to PropertyBoss. Firewalls, security appliances, content filtering applications, or endpoint protection software may require configuration to permit access.

  • PropertyBoss can provide the required server IP address and port number when needed for firewall or network configuration.


User Permissions

Users must have:

  • A valid PropertyBoss user account
  • Appropriate PropertyBoss security permissions
  • Permission to install software or assistance from their local IT administrator


Supported Environment Statement

PropertyBoss in the Hosted environment is designed and tested for use on Windows 11 64-bit systems. While some older operating systems may function, PropertyBoss Support may require clients to upgrade to a supported operating system before advanced troubleshooting can be provided.


Important Note

PropertyBoss Hosted environment performance depends not only on workstation specifications, but also on internet connectivity, network stability, monitor resolution, and local security configurations. Clients are encouraged to maintain current operating system updates and supported browser versions to ensure optimal performance and security.


Apple macOS Compatibility

PropertyBoss is designed for and supported on Microsoft Windows operating systems only.


Apple macOS is not a supported operating system for PropertyBoss. Clients using macOS must run a licensed Windows environment through virtualization software, such as Parallels Desktop, and that Windows environment must meet all PropertyBoss system requirements.


The client is responsible for any additional expenses associated with purchasing and installing virtualization software and a licensed Windows operating system.


Apple macOS Support Assistance

PropertyBoss Support is limited to the Windows operating system and PropertyBoss software. Support for Apple hardware, macOS, Parallels Desktop, virtualization configurations, or other third-party software is not provided.


If a reported issue is determined to be related to macOS, virtualization software, or the Apple device itself, clients may be required to work with their internal IT resources, Apple, or the virtualization software vendor for assistance.

 

QuickBooks Requirements

This section outlines the minimum requirements for integration between PropertyBoss and QuickBooks Desktop. QuickBooks Desktop refers to the locally installed version of QuickBooks that is downloaded to and accessed from a workstation or server, rather than the online version of QuickBooks.

 

Supported QuickBooks Products

PropertyBoss supports integration with QuickBooks Desktop only.

  • At this time, QuickBooks Online is not supported.


QuickBooks Version Requirements

Clients must maintain a currently supported version of QuickBooks Desktop.

PropertyBoss follows Intuit's QuickBooks Desktop support lifecycle and sunset schedule. When Intuit discontinues support for a QuickBooks Desktop version, PropertyBoss will also discontinue support for PropertyBoss integration assistance related to that version.


QuickBooks Desktop Environment Requirements

  • QuickBooks Desktop installed and licensed in accordance with Intuit requirements
  • A QuickBooks Desktop version currently supported by Intuit
  • Appropriate QuickBooks permissions for users performing accounting and integration activities
  • Access to the QuickBooks company file
  • Stable local network connectivity if QuickBooks data is stored on a server


QuickBooks Support Policy

PropertyBoss Support can assist with PropertyBoss integration-related issues for currently supported QuickBooks Desktop versions. PropertyBoss Support does not provide support for QuickBooks software, company file maintenance, accounting setup, Intuit licensing, local QuickBooks installation issues, or local/network QuickBooks environment issues.


Clients using unsupported QuickBooks Desktop versions may be required to upgrade before PropertyBoss Support can assist with PropertyBoss integration-related issues.


For information regarding currently supported QuickBooks Desktop versions and retirement dates, please refer to Intuit's official sunset schedule.


Important Support Notice

PropertyBoss support is provided for supported operating systems, supported PropertyBoss software versions, and supported QuickBooks Desktop versions when the issue is related to the PropertyBoss integration.


Clients running unsupported operating systems, unsupported QuickBooks Desktop versions, or discontinued third-party software may be required to upgrade before troubleshooting or support can be provided.


Maintaining supported software versions helps ensure security, compatibility, performance, and continued access to vendor provided updates and fixes.