General Terms

  • EinsteinAnswers (EA): Original PropertyBoss user manual
  • Multifamily: Apartment complexes or properties owned by the management company
  • Residential: Single-family homes managed by the company on behalf of owners
  • Student Housing: Properties designated for student tenants
  • Tenant / Member / Resident: Individual occupying a unit
  • Owner: Person or entity that owns the property
  • Vendor: Service provider (e.g., maintenance, utilities)
  • Portal: Online interface for tenants, owners, or payments
  • E-Payment Account: Account for electronic payments
  • Vantage: Payment processor integrated with PropertyBoss
  • Western Reporting: Credit and background check provider integrated with PropertyBoss
  • EFT Not Sent: Indicates an electronic payment did not process
  • Auto-Post: Posts multiple transactions in one step
  • Web Activity: Data submitted via portal

  • PropertyBoss Today: Dashboard with key daily tasks and data

Accounting

  • Accrual Basis: Records income/expenses when earned or incurred

  • Accounting File: Financial record set requiring separate reports

  • Bills Paid by Tenants: Charges billed directly to and paid by tenants

  • Chart of Accounts: List of categories for financial transactions

  • Cash Basis: Records income/expenses when received or paid

  • Deposit Types: Categories for different deposit purposes

  • EFT: Electronic transfer of funds

  • FRED: Date a tenant’s financial responsibility ends

  • GMP / LTL / LTV: Metrics for rent potential and vacancy losses

  • Go-Live Date: Start of real-time data entry in PropertyBoss

  • Management Fees: Rental income retained by the property manager

  • NACHA: Governing body for U.S. electronic payments

  • PB Remote: Sends PropertyBoss data to QuickBooks

  • Transaction Set: Group of mapped financial transactions

  • Unapplied Reimbursements: Payments not yet applied to charges

  • Unearned Revenue: Payments received before earned (cash basis)

PropertyBoss Features

  • Applicant Screening: Run credit/background checks in PropertyBoss

  • Audit Logger: Tracks who made changes in the system

  • Box Scores: Monthly comparison dashboard of tasks and data

  • CAM: Common Area Maintenance charges

  • Checklist: Group of related work orders

  • Contact Types: Required categories for lease contacts

  • Default Navigator: Starting screen when PropertyBoss opens

  • Detail Fields: Custom fields for entities or work orders

  • Hosted: Database stored on PropertyBoss servers

  • Language: Custom terminology cross-reference table

  • Market Rent: Published/preferred rent amount

  • Media: Digital files stored in notebooks

  • Media Types: Categories for stored files

  • Merlin Reports: Tool to build custom reports

  • Move-Out Process: Steps to close a lease

  • Move-Out Reasons: Predefined move-out selection

  • Notebooks: Information collections for entities

  • Notifications: Text messages sent from PropertyBoss

  • PCI Compliance: Standards for secure credit card handling

  • Propertylists: Subsets of properties for reports/navigators

  • Property Types: Single-unit or multi-unit designation

  • Prospects: Potential tenants or residents

  • Recurring Charges: Scheduled charges like parking or cable

  • Rent Roll: Register showing rent due/received

  • Rent Schedule: Custom rent charge timeline (e.g., student housing)

  • Rent Splits: Breakdown of total rent into components

  • Security Settings: Defines user permissions

  • Subsidized Rent: Rent supported by government assistance

  • Test Mode: Database setting for testing only

  • Transaction: A posted charge, credit, or note

  • Transaction Types: Rules for handling transactions and QuickBooks

  • Web Portal: Online account access for tenants, owners, or applicants

  • Work Orders: Records maintenance/repair tasks