Resident IQ (RIQ) is a robust product developed specifically for property management screening needs. If you screen your applicants through PropertyBoss, you are using one of two products:
- Western Reporting (WR 1.0)
- RIQ powered by Western Reporting (WR 2.0)
See the article Screening Providers (Vendors) to learn how to identify which product you are using.
We offer Screening Training with this video: PB 302: Setting Up & Using Screening
This article discusses the benefits of RIQ and highlights the differences you will see when switching from WR 1.0 to WR 2.0.
PRODUCTS | WR 1.0 | WR 2.0 |
| Credit Criminal - national, state, and county | Credit Criminal - nation, state, and county Identification Verification Rental History Employment History Income Verification | |
| Does not require monthly income and future rent amounts because income verification is not a product option | Requires monthly income and future rent amounts when a screening package includes Debt-to-Income/Rent-to-Income verification | |
| Sub-account setup is an option (account-specific billing) | Sub-account setup in PropertyBoss is not currently an option (lump sum billing only) (Feature in development) |
| NOTIFICATIONS | WR 1.0 | WR 2.0 |
| Web Activity notification on PropertyBoss Today screen | Web Activity notification on PropertyBss Today screen | |
| PM notified via email when results are ready | Email notification is not available yet (Feature in development) |
REPORT RESULTS | WR 1.0 | WR 2.0 |
| Can quickly view results of requests sent together by opening one report. Additional names listed in upper-right corner of page and link to the appropriate report | Can quickly view results of requests sent together by checking the box next to each person and clicking View Report. All selected reports will open in their own browser tab | |
| Can review reports before all results have been returned | Can review reports with a PreQual option before all results have been returned | |
| Results are typically ready within a few minutes of submission, depending on the package | Results are typically ready within four hours of submission, depending on the package. Credit only screenings are ready within a few minutes of submission. |
ADVERSE ACTION LETTERS | WR 1.0 | WR 2.0 |
| Must be enabled/disabled by Western Reporting | Must be enabled/disabled by Western Reporting | |
| Manually sent by PM after final decision is made | Can automatically be sent by WR after final decision is made | |
| Copy of letter available under "View Adverse Action Letter" on screening report window | Copy of letter available under "View Adverse Action Letter" on screening report window |