Glossary of Terms

General Terms

EinsteinAnswers (EA)
Original PropertyBoss user manual. Not maintained but step-by-step instructions are still relevant with the current version of PropertyBoss. 

Multifamily
Refers to apartment complexes or other properties owned by the management company.

Residential
Refers to single-family homes, usually owned by individuals and managed by the property management company.

Student Housing
Housing designated for students, often with specialized lease structures.

Tenant / Member / Resident
An individual who leases or occupies a unit. Member is specifically used for HOA management. 

Owner
The individual or entity that owns a property managed within PropertyBoss.

Vendor
A company or individual providing goods or services (e.g., maintenance, utilities).

Portal
An online interface (Resident, Owner, or Payment) that allows access to information or submission of data.

E-Payment Account
An account set up to process electronic payments, such as rent or fees.

Vantage
Third-party payment processor integrated with PropertyBoss.

Western Reporting
Third-party provider of applicant credit and background checks, integrated with PropertyBoss. 

EFT Not Sent
Indicates an electronic funds transfer (EFT) has not been successfully processed or transmitted.

Auto-Post
A process to post multiple transactions in one step to multiple leases.

Web Activity
Electronic data submitted via a web portal or mobile app.

PropertyBoss Today
The initial welcome screen in PropertyBoss showing important tasks and management data for the day.

Accounting

Accrual Basis Accounting
Method where income is recorded when earned and expenses are recorded when incurred.

Accounting File
Represents the financial records for a company or entity requiring separate reports.

Bills Paid by Tenants
Charges billed directly to tenants that are paid by them instead of the property manager.

Chart of Accounts
The list of accounts used in the PropertyBoss database to categorize financial transactions.

Cash Basis Accounting
Method where income is recorded when received and expenses are recorded when paid.

Deposit Types
Categories that define the purpose of a deposit (e.g., security, pet, cleaning).

EFT (Electronic Funds Transfer)
Electronic transfer of funds between accounts. 

FRED (Financial Responsibility Ends Date)
The date a tenant is no longer financially responsible for a lease.

GMP / LTL / LTV
Gross Market Potential, Loss to Lease, and Loss to Vacancy—metrics for evaluating property performance.

Go-Live Date
The date when real-time data entry (transactions) begins in PropertyBoss.

Management Fees
Portion of rental income retained by the property manager. 

NACHA
National Automated Clearing House Association—sets the rules and standards for electronic payments in the U.S.

PB Remote
Interface that sends PropertyBoss data to QuickBooks. 

Transaction Set
A group of transactions mapped to a specific chart of accounts.

Unapplied Reimbursements
Funds received but not yet applied to a specific charge or account.

Unearned Revenue
In cash accounting, a pass-through account for payments received before they are earned. 

PropertyBoss Features

Applicant Screening
Enables credit and background checks via third-party services within PropertyBoss.

Audit Logger
Tracks changes in the PropertyBoss database, including who made them.

AutoPost
Posts multiple transactions in one step to multiple leases.

Box Scores
Dashboard showing scheduled, pending, or review items and month-to-month comparisons.

CAM (Common Area Maintenance)
Expenses shared among tenants for maintaining common areas.

Checklist
A group of related work orders tied to a specific task.

Contact Types
Predefined categories required when adding a contact to a lease.

Default Navigator
The navigator PropertyBoss opens to by default.

Detail Fields
Custom fields to track entity- or work-order-specific information.

Hosted
Database resides on PropertyBoss servers, accessed via PropertyHost.

Language
Custom cross-reference table of terms specific to a PropertyBoss database.

Market Rent
Preferred or published rent for a property.

Media
Electronic files (e.g., photos, letters) stored in an entity notebook.

Media Types
Categories to manage stored media.

Merlin Reports
Step-by-step process to create customized reporting templates.

Move-Out Process
A multi-step workflow to end a lease.

Move-Out Reasons
Predefined reasons selected during the move-out process.

Notebooks
Collections of information tied to an entity (property, owner, tenant, vendor).

Notifications
Text messages and/or letters that can be sent to tenants, owners, or vendors via email or texting. 

PCI Compliance
Encryption and security standards for handling online payments, as outlined by the PCI Security Standards Council.

PropertyBoss Today
Welcome screen showing key daily tasks and data.

Propertylists
Subsets of properties that navigators and reports use.

Property Types
Designation of a property as single-unit (home) or multi-unit (apartment/duplex).

Prospects
Potential tenants or residents.

Recurring Charges
Scheduled charges such as parking or cable fees.

Rent Roll
Register showing rent due and received from tenants.

Rent Schedule
Customizable timeline for charging rent (often used in student housing).

Rent Splits
Internal breakdown of rent into multiple transactions for reporting.

Security Settings
Defines user privileges and feature access in PropertyBoss.

Subsidized Rent
Rent supported by government programs.

Test Mode
Database setting used for testing, not live data.

Transaction
A posted charge, credit, or note in a register.

Transaction Types
Define how transactions are recorded, transferred, and integrated with QuickBooks.

Web Activity
Any data submitted via portal or mobile app.

Web Portal
Online account for tenants, owners, applicants, or payment activity.

Web Services
Handles the flow of data between the portal/mobile app and PropertyBoss.

Work Orders
Tasks for planning, scheduling, and recording maintenance or work.